Creating a massively-multiplayer online role-playing game is the most complex and difficult challenge in game design and production. Trion Worlds, a new venture capital-backed start-up, is attempting to build not only at least two new M.M.O.s, but also a new company at the same time. So it has been easy to be skeptical about the quality of the games Trion is going to come up with, especially for a serious M.M.O. player like myself. I was not able to play Rift on my own, but I spent the best part of an hour going through it with a developer and came away surprised by its graphical detail, smoothness and overall polish.
Ok it's a very small comment. But at least it's a start.